DVD Locker

New Customers 25

• How to join DVD Locker
• What details do you require for an account?
• Where do you deliver to?
• What packages do you offer?
• Passwords

View all 25

Existing Customers 27

• Why do you remove the plastic wrap from the movie box?
• Can I change my plan/Package?
• How do I access Perks?
• My DVD/Blu-Ray Disc(s) arrived damaged?
• Do you offer a refer a friend scheme?

View all 27

Cancellations 5

• How do I cancel my account?
• How soon will you cancel my account?
• Will I still receive my Movies if I cancel?
• Stopping my cancellation request?
• I have joined DVD Locker from a third party

Re-joining 6

• How do I restart my membership?
• How long until I can access my account once I re-join?
• I cannot remember my email address or login details?
• I have forgotten my password?
• Will you keep my details?

View all 6

Third Party Signup Customers 5

• I have joined from a Third party
• Will I get the same service as a standard DVD Locker customer?
• Can I amend my details?
• Can I cancel and come direct?
• Different terms?

Values, Statements & Policies 11

• DVD Locker Values
• How we protect our environment
• Our Promise
• Complaints Process
• Returns Process

View all 11

Vouchers 6

• Do you offer vouchers?
• Voucher not working?
• Physical Vouchers
• Vouchers purchased from a third party source
• Cancel My Voucher

View all 6