Cancellations

Everything you need to know about closing down your account

How do I cancel my account?
You can cancel your account directly from your DVD Locker online portal.  To cancel simply log in, and head over to profile and cancel. If you are h...
Fri, 19 Mar, 2021 at 10:33 AM
How soon will you cancel my account?
If you have asked us to close down your DVD Locker account, we will close this down Instantly unless you wanted a specific date to cancel this
Fri, 15 Nov, 2019 at 4:33 PM
Will I still receive my Movies if I cancel?
This will be dependant on when you cancel and if the movie(s) are already dispatched, awaiting dispatch or other. If you are unsure of the current statu...
Sat, 11 Jul, 2020 at 5:13 PM
Stopping my cancellation request?
If you have asked us to cancel your account and later on change your mind, please reach out to our support team as soon as possible, you can contact us by t...
Fri, 15 Nov, 2019 at 4:39 PM
I have joined DVD Locker from a third party
If you have joined us from one of our trusted third party market places, you will need to contact them directly as they hold the payments not us. Simply con...
Fri, 15 Nov, 2019 at 6:03 PM