Complaint? We are sorry that you want to complain, however we would like to put it Right kindly speak to one of our team on the any of below options and we will explain the next steps;
- LIVE Chat
- Creating a new ticket
- Phone
Once you have contacted us the Support Team will log the complaint internally to be looked at by our complaints team.
Other ways to complain;
Complaint Form
You can raise your complaint instantly by clicking here
If you want to send your complaint directly to our complaints team, simply email complaints@dvdlocker.co.uk please also provide the following on the email;
- Your full name
- Your email address
- Your postcode
- Nature of your complaint (more information is better)
We will send you an acknowledgement email with a unique CRN Number, this will always start CRN followed by numbers.
Please allow up to 10 working days for us to provide a resolution to your complaint, this gives our team the time to look into your complaint and put everything right for you.