Values, Statements & Policies

Our Values, Eco credentials and policies.

DVD Locker Values
All the team at DVD Locker, honours, respects and actively promote our Values to all our Suppliers, Customers and colleagues. We want to build a great r...
Fri, 15 Nov, 2019 at 6:28 PM
How we protect our environment
We believe in protecting our environment where this is possible, we are always looking at new ways to reduce our waste to save it going to landfill sites. S...
Fri, 15 Nov, 2019 at 6:41 PM
Our Promise
We know as a customer a supplier or even a colleague that a great deal of trust is made when you join a company, that's why we have created Our Promise ...
Fri, 24 Jan, 2020 at 8:09 AM
Complaints Process
Complaint? We are sorry that you want to complain, however we would like to put it Right kindly speak to one of our team on the any of below options and we ...
Sun, 27 Sep, 2020 at 3:35 PM
Returns Process
Returns policy If you are a current DVD Locker subscriber, you have the chance to 'Swap' your movies as many times as you require (unlimited Swaps)...
Sun, 17 Nov, 2019 at 12:12 PM
Social Media
We are pretty Social here at DVD Locker! You can find us on the following platforms, and for your added convenience you can go directly to our pages by clic...
Sun, 17 Nov, 2019 at 12:28 PM
Where is your Support based?
We are proud to announce that all our Support Teams are based right here in the United Kingdom (U.K.) So no matter what Team / Department you speak with...
Sun, 17 Nov, 2019 at 1:34 PM
Need more help?
Please contact our Support Team so we can assist you with your question, query or comment - you can connect with us on the following methods; Phone Email...
Sun, 17 Nov, 2019 at 1:45 PM
Where are you based?
We are based right here in the United Kingdom, in London to be precise! Our DVD Locker HQ is: DVD Locker 34 New House  67-68 Hatton Garden London...
Thu, 28 Nov, 2019 at 1:05 PM
COVID19 April *Update*
Following the developing situation of the Coronavirus (COVID19) we have implemented a few changes to keep both our people and customer safe. Please see ...
Sat, 25 Apr, 2020 at 3:53 PM