Existing Customers
Guides for customers who already hold DVD Locker accounts
Due to our stringent checks on the Movies before we send them out to you, we may on occasions send you an email asking if you can get in contact with our Su...
Tue, 19 Nov, 2019 at 5:29 PM
Yes, you can write to us at our PO Box Address, details are below; DVD Locker Unit 30424 PO Box 6945 London W1A 6US *Please note we can only acc...
Thu, 28 Nov, 2019 at 4:34 PM
As standard We don't offer refunds of any nature, however we do have a 'Discretionary Returns' process which is mentioned below; We may all...
Sun, 9 May, 2021 at 4:10 PM
Voucher Refunds Vouchers cannot be refunded, redeemed for cash and are non-transferable. General Terms and Conditions for our Voucher Customers We at ...
Sat, 11 Jul, 2020 at 5:12 PM
Due to the ongoing pandemic of COVID19 we have implemented certain measure to protect both our people and customers during this unpredictable time; We h...
Sat, 11 Jul, 2020 at 5:23 PM
If you would like to cancel your DVD Locker membership please get in contact with our Support team directly. You can speak to us on: LIVE Chat WhatsAp...
Sun, 27 Sep, 2020 at 2:24 PM
Under the current GDPR rules and regulations, you can request for Us 'DVD Locker' to delete and remove all of your data from our records. If you wou...
Sun, 27 Sep, 2020 at 3:33 PM