Due to our stringent checks on the Movies before we send them out to you, we may on occasions send you an email asking if you can get in contact with our Support Teams - you can contact us on the following methods;
- Phone
- LIVE Chat
- Creating a Ticket
- Directly from your DVD Locker Online Account
- Facebook Messenger
There is normally nothing to worry about when we send you this email. however we like to inform you directly and can even offer you a replacement movie straight away!
Why we do this?
We want the movie(s) you receive from us to the best of quality so you have an interrupted viewing pleasure when you get your order from us. Our checks are quite intense and unfortunately some Movie(s) sometimes do not pass our Quality Check.
Will this delay my Dispatch Date?
Not normally no, we ask you contact us as soon as possible (don't worry our Support Teams are here 24/7 to serve you)
If I have to change a Movie how will this be done?
To speed up the process when you contact us, we will already have a list compiled by our MovieExperts and will offer you a few titles based on their selections